How do I renew my membership?
Full, standard memberships with Richmond Hill Public Library expire biennially (every two years). To renew your membership, you must speak to library staff to verify your identity and pay any fees you may owe.
Approximately 30 days prior to your membership’s expiry, you will receive notice of your membership’s expiry. If your card is not renewed, you may begin to lose the ability to borrow materials or access our digital content.
Here’s where you can renew your membership.
If you are not able to visit your nearest RHPL branch to renew your membership, you can connect with staff over email or chat. Please be prepared to show a valid ID through a device webcam via the Zoom videoconferencing platform. Students, children, and customers living outside York Region will need to renew in person.
Here’s what you need to renew your membership.
At the time of renewal, you must verify your name, mailing address, email address (if any) and telephone number (if any). Visit our membership page for information on types of documentation accepted.
If ID without a photo is used, then two (2) pieces of ID are required. If you work or go to school in York Region but do not live in the region, staff identification, a pay stub, student card or report card are examples of proof of eligibility. To renew a library card for a child (age 0 – 13 years) a parent/guardian’s identification and proof of address is required.
All outstanding monies owing to the Library must be paid in full before the customer’s library card can be renewed.